![]() ![]() NOTE: Always press F1 after the controller displays 1789-Slot X drive disks not responding. Continue adding or removing disks until problem disk(s) are isolated. Install half of the disks and power up the server. If the controller passes self test then a disk(s) is causing the controller failure. Power up the server, if the 1783 controller failure still occurs, isolate the cable(s) and backplane(s).Remove all disks from the backplane by unplugging, but not fully removing from the disk slots.Isolate one item at a time until the faulty assembly is identified. NOTE: If the 1783 error does not occur, then the fault is either cable(s), backplane(s) or disk(s). Disconnect the sas data cable(s) from the controller and post the server.Update the server BIOS and the controller firmware to the latest version .Ĥ.Troubleshoot this issue by isolating the failed assembly if not a problem of controller cache : To isolate the 1783 issue related to a Smart Array controller cache module, complete the following troubleshooting steps:ģ.System boots up slowly during drive initialization.ġ783-slot x Drive array controller failure! ![]() ![]() HP Smart Array Controller - 1783 Slot x Drive Array Controller Failure! HPE Blog, Austria, Germany & Switzerland.
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